Age UK Somerset - Financial Resilience Advice services
Age UK Somerset's Financial Resilience Advice Service provides free, independent and confidential information, advice and welfare benefits support for people aged 60+ across Somerset. The service aims to help older people maximise their income, improve financial wellbeing, build resilience and access the support available to them. The team takes the time to understand a client's wider circumstances and identify practical solutions, including support with rising bills, debt, housing, care costs, loneliness, and accessing local services.
Remote
In-person
Home visits
Further info
Support is delivered through two pathways. Our office-based Advice Officers provide telephone advice, benefit entitlement checks, income maximisation support, and assistance with welfare benefit claims. In addition, our Chat & Map Home Visiting Service offers holistic, person-centred support for older people who are on a low income, experiencing financial hardship, or facing complex circumstances that would benefit from a home visit.
Together, the service provides advice on welfare benefits, debt, housing, Council Tax, social care, and related issues, helping older people maintain their independence and improve their quality of life.
We are providing help for older people in financial need in a number of ways. This could be through help with benefit claims for example, or with small amounts of financial assistance depending on an individual's circumstances.
We're a Somerset Crisis and Resilience Alliance partner.
Search Age UK on Frontline to see all our other listed services.
Who can use this service?
Our Advice services are free for older people aged 60+ in Somerset. We prioritise home visit support for those on low incomes, receiving means-tested benefits, struggling with bills or debt, recently bereaved, experiencing a cange of circumstances, or with limited savings.
How are services delivered?
Telephone advice or Home visiting service
Locations
Home visits are conducted Monday - Friday between 9am - 5pm